Articles

6 essential ways to influence customer experience through people

January 22, 2019

What’s it like doing business with your team?  Do your customers come away feeling confident in your organisation and happy with the service they received?  Contemplate for a moment the extent to which certain.....

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Motivation versus commitment

January 22, 2019

Over the years I’ve had countless phone calls from people asking if I could come and deliver a motivational speech at various events.  At the risk of offending the entire ‘self-help’ community,.....

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Wealth Strategies for every Age Group

January 22, 2019

No matter what your age currently, the actions (or inactions) you take today are either helping or hindering your ability to create real wealth. The earlier you start your journey the better the.....

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5 things your team hates about meetings

January 16, 2019

Meetings seem to be the de facto way of working yet they aren’t always as effective as they could be. In fact, most people roll their eyes at the mention.....

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Your Fast Track to Burn-Out in 2019

January 16, 2019

Welcome to the New Year!    Are you already feeling tired, overwhelmed and weighed down by all the things demanding your time, energy and attention?    Are you dreaming of that next.....

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Identifying your point of difference

January 14, 2019

We keep being told by everyone that we need to use social media to stand out and be seen.  To drive engagement. To showcase us. That are people are waiting for us.  And.....

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What if Maslow was wrong? AKA: Why are cultures so sticky?

January 14, 2019

Humans want to belong. In fact, humans want to belong so strongly that they will do almost anything to ensure they do.  Recent research by Professor Mathew Lieberman, who heads.....

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Video Production Company vs. Freelancer

January 8, 2019

Don’t get me wrong, there are heaps of awesome freelance videographers and editors out there, and this video is in no way a hit piece on them. We tap into.....

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Why you need to have the courage to call out bad behaviour

January 3, 2019

It’s a sad fact that, at some point throughout our career, we will come across someone who is behaving badly in the workplace.  It may be someone who speaks poorly.....

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4 steps to create a healthy workplace

January 3, 2019

Is your company or business fulfilling its potential? Is it in good health? Most businesses still rely on their workforce to prepare, deliver, interact and support their services, clients or customers, not to mention each.....

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Knowing your worth

December 28, 2018

One thing that stands out the most when working with people on their Salary negotiation game-plan is that as they move through the process of understanding the what and how of salary negotiation and truly knowing.....

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Renewing our Faith in Trust

December 12, 2018

    Have you noticed? Trust has been missing in action the last couple of years and the latest report from the Edelman Trust Barometer indicates the patient is still.....

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