Emily Verstege

    Dr Emily Verstege is a customer experience futurist, speaker, author and mentor to the leadership of Australia's largest and most exciting agencies. Emily is an expert at capturing and integrating customer voice into business strategy and governance frameworks.

    • Humans first – putting the ‘I’ in innovation

      In his first address to the National Press Club, Australia’s Chief Scientist recounted the now (much studied) story of the building of the Vasa: a case study of innovation gone…..

      Read more
    • I’m bringing human back

      One of the great pleasures in my life is sitting with smart, savvy business women and talking—really talking—about our work, our lives, and the challenges we share. Often, these conversations…..

      Read more
    • Your future game plan

      World, disrupted. We’re in the middle of the largest, most rapid change in human history. It’s driven by an exploding population obsessed with making and consuming smarter, faster and cooler…..

      Read more
    • Love the ones you’re with

      LOVE THE ONES YOU’RE WITH: HOW CUSTOMER RETENTION DRIVES BUSINESS GROWTH A few years back, I was invited to sing at a friend’s wedding. Music is really important to them……

      Read more
    • Join Us

      Become a member of LBDGroup

    • INSPIRATION

      Read. Listen. Watch.
      Founder/CEO Janine Garner's blog.

    • EVENTS

      Exclusive Dinners, Think Tanks, Masterclasses and more

    Login

    Lost your password?

    Receive your FREE book extracts

    Join our mailing list & you'll be the first to know about LBDGroup events, news and insights from industry experts

    You have Successfully Subscribed!

    Website design by Designworxz