Humans first – putting the ‘I’ in innovation
December 14, 2017
In his first address to the National Press Club, Australia’s Chief Scientist recounted the now (much studied) story of the building of the Vasa: a case study of innovation gone…..
Dr Emily Verstege is a customer experience futurist, speaker, author and mentor to the leadership of Australia's largest and most exciting agencies. Emily is an expert at capturing and integrating customer voice into business strategy and governance frameworks. View all posts by Emily Verstege →